Can't export 4k anymore | Voters

Can't export 4k anymore

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Sylvia Stankova l Nee Jagla

Dear Descript Team,
I was able to export my videos in 4K quality. This week it isn't working anymore.
Can you help me asap please?
Thank you & Best Regards,
Sylvia

May 29, 2023

Canny AI

Merged in a post:

Publishing in 4K

SAULO MORAES VILLELA

Upgrading to Release Version 84 prevented Creator and EDU plan users from Publishing and Exporting in 4K.
Patch Release 84.1.1 fixed the Exporting issue.
However, the Publication issue remains.
Exporting takes much longer than Publishing, in addition to consuming computer processing time.
I request a fix for the issue that prevent Creator and EDU plan users from Publishing in 4K.

June 6, 2024

Kevin from Descript

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Kevin from Descript

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