Desktop app not updating to most recent version
closed
Canny AI
Merged in a post:
issue
Mohamed Attia
how can i fix it that issue because i has been downloaded the last version and your app don't accept my current version?
Mohamed Attia
how can i overcome these issues?
Dan Reyes-Cairo
closed
Hi Kristina, you can follow the instructions in the following help center article to uninstall the app (make sure to remove files and preferences as well).
Then re-install by downloading from www.descript.com/download
Moving forward you can initiate support inquiries at our Help Center (https://help.descript.com/hc/en-us/requests/new)