Hi,

I just wanted to give some feedback regarding the constant UI changes. I've been using Descript for four years for some very simple and steady podcast projects. However even over the last few weeks I've had to re-learn simple things and when I resort to Google to find answers, any tutorials made by fellow users are out of date. Even answers on Descript's own website are out of date and I'm unable to find information. Such as what happened to being able to delete project files locally? Are all projects uploaded and worked on from the cloud now? I wish there was more transparency and I wish that new updates didn't take away things but rather gave users more options instead of pushing us to re-learn.

I was just asked how to rate your app. Hey said it was easy for and editing and had one of the worst modern user interfaces I have ever experienced. And because you are CONSTANTLY changing it, users can never get used to where things are. Case in point, you have many commonly features in a menu called Underlord. Underlord??? What am I supposed to conclude is in this menu based on a name that somebody thinks is cool, but is actually, in fact, too cool by half? This is one of dozens of examples I could give you. It is very clear that your user interface is designed by engineers rather than people who understand something about the relationship between users and software. Have you learned nothing from Apple? Sadly, at the moment you have a few features that your competitors don't have so I am stuck with you. But it is not healthy in business do you design your product so poorly the customers are constantly looking for a better option.

I think you get the idea. Yes, it's good to update things. but NO it is NOT good to create a new version every 2 weeks. I've been a Descript power user (we edit over 100+ episodes a year on it approx); I've told other people how good it is; and I've built my processes around it with my assistant.

If you ....annoy me any further, i will however dump you.

You understand what I'm saying.

I've taken 20 minutes to TRY to find the damn audio interface. Your help pages are out of touch with the reality of the app. And you are out of touch with the realities of B2B product dev (however small the Biz). We need things that are time efficient; NOT fancy for the sake of it.

stop it or i quit and i do so while sharing on social media (i'm a podcaster, unsurprisingly) why

Each update requires me to re-learn the app. The most recent changes make me want to stop using the app as it more than doubled the time for me to complete a simple task in older version. At the very least you need to conduct basic user testing.