Problems with new Underlord AI "features" | Voters

Problems with new Underlord AI "features"

Rabs

Hi Descript Team,
I’ve been testing the new AI assistant features (Agent Underlord) and wanted to share some honest feedback based on my workflow and recent experience:
Custom Layouts & Transitions:
A major limitation is that the AI assistant can only apply built-in layouts and transitions. It cannot recognize, preserve, or work with custom layouts that I create for my unique filming setups. When I ask the assistant to add transitions or adjust layouts, it overwrites my custom work with defaults, which is a dealbreaker for advanced editing.
Script Edits vs. Visual Edits:
While the assistant can remove filler words or make script-based changes, these are already one-click actions in the AI Actions panel. The assistant doesn’t add efficiency or value here, since I can do these myself just as quickly.
Lack of Advanced Automation:
I was hoping the assistant would automate more complex, multi-step tasks or allow for batch operations that aren’t possible in the UI. Instead, it’s limited to what’s already available in the app, and often just points me to use the built-in features manually.
No Support for Custom Visual Workflows:
For editors who rely on custom layouts, transitions, and visual styles, the assistant isn’t useful. It can’t interact with or preserve these customizations, which means I can’t trust it with my projects.
Suggestions:
Please add support for recognizing and working with custom layouts and transitions.
Expand the assistant’s automation capabilities beyond what’s already available in the UI.
Allow the assistant to chain together multiple actions or apply changes in bulk, especially for advanced users.
Make it possible for the assistant to respect and preserve user-applied customizations.
Thanks for considering this feedback. I’d love to see the AI assistant become a truly powerful tool for both basic and advanced editors.
All the best,
Rabs.

June 3, 2025

Kevin Perry

I noticed that the Underlord AI agent can't even access custom fonts that are loaded to a user's account, either. Super-frustrating! And it would really be a timesaver if it could chain multiple tasks. Right now, it's missing a bunch of fairly obvious functionality.

I also had nothing but failures when trying to replicate the demo/announcement video. I had a simple talking-head video with some titles, and asked Underlord to translate it to Spanish and replace the speaker with an AI avatar. I could not get a working video using Underlord.

Rabs

Kevin Perry Yeah, I was really excited about the new Underlord features, but I am massively disappointed with it! It's utterly useless! It pretty much fails it absolutely everything I ask it to do (after it replies with: "success!") and quite often just tells me to go and do it myself.

I have found an incredibly helpful feature though! Every time I hit a thumbs down on something and it asks me to write what happened, it would take me way too long to go through what I was trying to get it to do and what it actually did… So I get Underlord to summarise my frustrations and what I was trying to do! �

Rabs

Descript Underlord AI Feedback – Social Media Reel Editing

I spent a lot of time today trying to use Underlord AI in Descript to create a social media highlight reel from my podcast. Here are the main issues I ran into:

Exact Match Only:

The AI only extracts exact, contiguous blocks of text from the transcript. If there’s even a small difference in punctuation, a line break, or a word, it fails to find and extract the segment.

No Fuzzy or Multi-Paragraph Selection:

The tool can’t combine lines from different parts of the transcript, even if they’re spoken one after another. I wanted to create a punchy, self-contained reel by combining the best lines, but the tool can’t do this unless the lines are already together in the transcript.

Workflow Frustration:

I tried multiple times, providing my own selections and letting the AI choose, but the result was always the same: only exact, contiguous matches were extracted, and often only a single word or phrase appeared in the new composition. Even when the AI suggested a new order, it couldn’t actually assemble that unless the transcript already matched that order.

Not Flexible for Social Media:

For social media, I need to quickly assemble a highlight reel from the best moments, regardless of where they appear in the transcript. The current system is too rigid for this kind of creative editing.

Suggestions:

Allow the AI to select and combine non-contiguous lines or sentences from the transcript, as long as they are exact matches.

Add “fuzzy matching” so minor differences in punctuation or line breaks don’t prevent extraction.

Enable a manual “clip builder” mode to select any lines I want, even if they’re not together.

Summary:

I wanted to love this feature, but right now it’s not useful for real-world highlight editing. Please make the AI more flexible and creative for social media content creation.

Thank you!

Marketing Team

Thanks so much for all of this great feedback, Rabs! If you'd like to continue to provide us feedback on Underlord while we improve the agent, we'd love for you to join our Discord. If you're interested, you can join here: https://discord.com/invite/descript